Data Center Technician

Position Summary:

We are seeking a highly skilled Data Center Technician with expertise in Intel-based server hardware and VMware virtualization to support installation, maintenance, troubleshooting, and optimization of data center infrastructure. The ideal candidate will have hands-on experience with server hardware, VMware environments, storage systems, and network connectivity in an enterprise data center setting.

This role requires a strong understanding of server provisioning, hardware diagnostics, virtualization technologies, and data center operations. The candidate should be comfortable working in a fast-paced, mission-critical environment with a focus on uptime, performance, and scalability.

Key Responsibilities:

Data Center Operations & Server Hardware Management:

• Deploy, install, and configure Intel-based servers (Dell, HPE, Lenovo, Cisco UCS, etc.).
• Perform hardware diagnostics, troubleshooting, and repairs on servers, storage, and networking equipment.
• Manage server rack mounting, cabling, and physical infrastructure in compliance with data center best practices.
• Monitor and respond to alerts, ensuring optimal data center performance and uptime.
• Document hardware configurations, maintenance schedules, and inventory tracking.

Virtualization & VMware Administration:

• Install, configure, and manage VMware vSphere, ESXi hosts, and vCenter environments.
• Perform VM migrations, storage provisioning, and performance tuning.
• Troubleshoot VMware-related issues, including host failures, VM performance, and resource allocation.
• Assist in patching, upgrades, and automation of VMware environments.
• Work with teams to optimize virtualization strategies for high availability and disaster recovery.

Network & Storage Integration:

• Configure and maintain SAN/NAS storage connectivity for VMware and bare-metal servers.
• Troubleshoot networking issues, VLAN configurations, and connectivity problems in a virtualized environment.
• Assist in backup and disaster recovery planning using enterprise storage solutions.
• Work with networking teams to ensure proper firewall, security, and traffic management in data center environments.

Security & Compliance:

• Follow best practices for data center security, access controls, and compliance standards (ISO 27001, NIST, etc.).
• Ensure adherence to IT policies, disaster recovery procedures, and security patching protocols.
• Maintain up-to-date firmware, BIOS, and security patches on all hardware and virtualized platforms.

Automation & Process Improvement:

• Use PowerCLI, Ansible, or Python for automation of server deployments and VMware management.
• Identify and implement process improvements to enhance efficiency, monitoring, and system reliability.
• Collaborate with cross-functional teams to enhance system performance and scalability.

Required Qualifications & Experience:

• 3+ years of experience in data center operations, hardware support, and VMware administration.
• Strong knowledge of Intel-based servers (Dell PowerEdge, HPE ProLiant, Cisco UCS, etc.).
• Hands-on experience with VMware vSphere, ESXi, vCenter, and VM management.
• Experience with server hardware troubleshooting, RAID configuration, and BIOS/firmware updates.
• Knowledge of networking principles (TCP/IP, VLANs, DHCP, DNS) and storage connectivity (SAN, NAS, iSCSI, NFS).
• Familiarity with backup solutions and disaster recovery best practices.
• Experience working in enterprise or colocation data center environments.
• Ability to lift and rack servers (up to 50 lbs) and work in data center environments.