PC Refresh Technician

Overview

MetroSys is seeking a reliable PC Refresh Technician for a short-term onsite engagement in Menlo Park, CA. This role will support a workstation refresh initiative involving approximately 15 end-user systems. The technician will be responsible for swapping hardware, ensuring successful user handoff, and minimizing disruption to daily operations.

Key Responsibilities

• Perform desktop and laptop refreshes for approximately 15 workstations.

• Unbox, image (if required), and configure new systems according to standards.

• Migrate user data, profiles, and settings from old systems to new devices.

• Install and validate required software, drivers, and security tools.

• Disconnect, remove, and properly stage or dispose of legacy equipment.

• Perform basic troubleshooting during setup and post-refresh validation.

• Provide brief end-user assistance to confirm system functionality.

Required Qualifications

• Prior experience with PC refresh or desktop deployment projects.

• Strong working knowledge of Windows OS and basic desktop troubleshooting.

• Familiarity with data migration tools and Microsoft 365 environments.

• Ability to work independently and complete tasks efficiently within a short timeframe.

• Professional communication and customer-facing skills.

Preferred Qualifications

• Experience supporting executive or professional office environments.

• Familiarity with imaging tools such as SCCM, Intune, or manual deployment processes.